In the C-Suite, you can’t sit back and hope your direct reports have the courage to critique you to your face. You have to lead the narrative.

Don't wait for your team to tell you how you're doing. Tell your team where the organization is going, and invite them to build that future with you.

My client, Kasvi, came into our session feeling frustrated, angry, and rejected.

Her boss had shut down a well-intentioned suggestion for improving team output—something Kasvi offered in good faith to support the team’s performance.

But instead of openness, she hit a wall: “That’s my problem to fix,” said the boss tersely. (Translation: “Stay off my turf.”)